In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Jamie Rivero, HR Director at MYCO Mechanical, Inc., to explore what disciplined HR leadership looks like in a rapidly changing environment. Drawing on nearly two decades of experience across manufacturing, logistics, healthcare, retail, and construction, Jamie shares how HR leaders can navigate AI adoption and major system decisions without losing credibility or trust.

Jamie explains why moving too fast on AI and HR technology often creates more problems than it solves. She unpacks the importance of understanding the business before evaluating tools, pressure-testing vendor claims, and building ROI cases that connect time saved to real business outcomes rather than surface-level efficiency metrics.

The conversation also examines where AI can support HR teams and where human judgment must remain central. Jamie outlines how HR leaders can reduce low-value work with technology while protecting high-stakes decisions like hiring, performance management, and employee relations, offering a grounded view of what it takes to lead HR through ongoing change.

Topics Discussed:

1. Why HR leadership today requires judgment, not just tools
2. Slowing down AI adoption to avoid costly implementation mistakes
3. Evaluating HR technology through a true business lens
4. Building credible ROI cases that executives trust
5. Lessons learned from failed or delayed HR system implementations
6. Negotiating vendor contracts and protecting leverage during implementation
7. Where AI belongs in HR and where humans must stay in the loop
8. Preparing HR teams for continuous change without eroding trust

If you are an HR leader, people strategist, or executive navigating AI, HR technology, and constant change, this episode offers practical insight into how experienced HR leaders make decisions that stand the test of time.

Additional Resources:

1. Cleary’s AI-powered HR Chatbot
2. Future Proof HR Community
3. Connect with Jamie Rivero on LinkedIn