Ergebnis für "What Great Service Leaders Know and Do Creating Breakthroughs in Service Firms" in Management & Leadership

The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost...

Was braucht es, um eine erfolgreiche Führungskraft zu sein? Bestsellerautorin Brené Brown weiß es: Gute Führung zieht ihre Kraft nicht aus Macht, Titeln oder Einfluss. Effektive Chefs haben zu ihrem Team vielmehr eine intensive Beziehung, die von Vertrauen und Authentizität geprägt ist. Ein solcher Führungsstil bedeutet auch, dass man sich traut, mit Emotionen zu führen und immer mit vollem Herzen dabei zu sein.

Every leader must be ready and willing to take charge, to make hard, crucial calls for the good of the team and the mission. Something much more difficult to understand is that in order to be a good leader, one must also be a good follower. This is a dichotomy - a Dichotomy of Leadership. It is, as authors Jocko Willink and Leif Babin explained in their best-selling first audiobook, Extreme Ownership, “Simple, Not Easy”.

AN INSTANT NATIONAL BESTSELLER! Stanley McChrystal, the retired US Army general and bestselling author of Team of Teams, profiles thirteen of history’s great leaders, including Walt Disney, Coco Chanel, and Robert E. Lee, to show that leadership is not what you think it is—and never was...

After the publication of his New York Times best-selling book, The Lean Startup, entrepreneur and author Eric Ries traveled the world helping companies of every size adopt the Lean Startup approach in order to become more nimble and experimental no matter what their mission. The Leader’s Guide collects and distills the practical, results-oriented advice Ries has dispensed to entrepreneurs, executives, and leaders at early-stage startups, blue chip corporations, and massive federal government agencies.

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners as well as against demands of the future in a book service leaders around the world will use as a guide for years to come.

Finalist for the 2015 Financial Times and McKinsey Business Book of the Year Best business book of the week from Inc.com The author of Power, Stanford business school professor, and a leading management thinker offers a hard-hitting dissection of the leadership industry and ways to make...

From the bestselling author of The Monk Who Sold His Ferrari comes an inspiring parable about the skills needed to excel in career and life. For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made...

Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadership expert Joel Peterson. Many leaders see their roles as presidents/managers, with a primary focus...

This is a collection of the best leadership speeches, gave by the most outstanding leaders of our generation.

This program is read by the author. The ultimate guide on leadership from the #1 New York Times bestselling co-author of Extreme Ownership. In the military, a field manual provides instructions in simple, clear, step-by-step language to help soldiers complete their mission. In the civilian...

Leadership for Profitable Sustainability will change the ways leaders, managers, and others perceive and improve their communications to be more clear and efficient, and their behaviors to be more empathetic and irreproachable. It will maximize financial and psychic rewards for individuals and firms.

Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation.

When the pressure is on, many of the world’s top CEOs turn to McKinsey & Company to reinvent themselves and their organizations. The Journey of Leadership brings the experience of one of the world’s most influential consulting firms right to your fingertips. This book is the first-ever...

More than ever, effective leadership requires us to work as a team, but many leaders struggle to get the results they need. When stakes are high, you can't get great results by just changing what you do. You also need to change how you think. Organizational psychologist and leadership consultant Roger Schwarz applies his 30+ years of experience working with leadership teams to reveal how leaders can drastically improve results by changing their individual and team mindset.

Best-selling authors Kenneth Blanchard, Bill Hybels, and Phil Hodges offer a unique, compelling, and paradigm-shifting model that effectively interweaves successful leadership methods with character development principles based on the teachings of history's most influential leader, Jesus Christ...

In a constantly changing, hyper-competitive world, leadership is more important than ever. Yet few people have what it takes to inspire, develop, and guide others. In this presentation, Robin Sharma shares the leadership lessons that he gives to clients such as Nike, Microsoft, and NASA.

Over a third of Fortune magazine's "100 Best Companies to Work For" adhere to a principle called "servant leadership". James C. Hunter's runaway best seller The Servant introduced over a million listeners around the world to this philosophy of leading through courage, compassion, and character. Now with The Servant Leadership Training Course, this acclaimed author teaches listeners immediate, practical techniques for applying the revolutionary principles.

An admiring portrait of the pioneering entrepreneur from the former CNBC host and Forbes editor. One of the most influential figures of our time, Elon Musk is the most talked about man in America who isn’t running for president (yet!). In The Leadership Genius of Elon Musk, veteran business...

Tested and effective leadership and teaching advice based on riveting combat stories from a Special Operations veteran. In Leadership and Training for the Fight, MSG Paul R. Howe, U.S. Army Retired, shares ideas on leadership that he has developed through extensive combat experience. Howe tells riveting stories of military operations and analyzes leadership concepts. He also gives advice on how to understand students and how to refine your teaching methods. Written with the unique insight of a Special Operations soldier, this book is the perfect guide for anyone interested in improving leadership skills.