Ergebnis für "What Great Service Leaders Know and Do Creating Breakthroughs in Service Firms" in Wirtschaft & Karriere

The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost...

Was braucht es, um eine erfolgreiche Führungskraft zu sein? Bestsellerautorin Brené Brown weiß es: Gute Führung zieht ihre Kraft nicht aus Macht, Titeln oder Einfluss. Effektive Chefs haben zu ihrem Team vielmehr eine intensive Beziehung, die von Vertrauen und Authentizität geprägt ist. Ein solcher Führungsstil bedeutet auch, dass man sich traut, mit Emotionen zu führen und immer mit vollem Herzen dabei zu sein.

Every leader must be ready and willing to take charge, to make hard, crucial calls for the good of the team and the mission. Something much more difficult to understand is that in order to be a good leader, one must also be a good follower. This is a dichotomy - a Dichotomy of Leadership. It is, as authors Jocko Willink and Leif Babin explained in their best-selling first audiobook, Extreme Ownership, “Simple, Not Easy”.

Finalist for the 2015 Financial Times and McKinsey Business Book of the Year Best business book of the week from Inc.com The author of Power, Stanford business school professor, and a leading management thinker offers a hard-hitting dissection of the leadership industry and ways to make...

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners as well as against demands of the future in a book service leaders around the world will use as a guide for years to come.

Führen Sie – oder funktionieren Sie nur noch? Sie geben alles. Doch operative Hektik, steigende Erwartungen und fehlende Eigenverantwortung im Team bringen Sie an Ihre Grenzen. Führung, wie wir sie bisher kannten, funktioniert in Zeiten von hoher Veränderungsdynamik und Krisen immer weniger. Leadership Evolution ist das Praxisbuch für moderne Führung. Mit diesem Buch entwickeln Sie ein modernes Führungsverständnis, das bei Mitarbeitenden und Teams die Eigenverantwortung fördert. Sie gewinnen Leichtigkeit in der Führungsrolle zurück, weil Sie sich auf das Wesentliche konzentrieren.

AN INSTANT NATIONAL BESTSELLER! Stanley McChrystal, the retired US Army general and bestselling author of Team of Teams, profiles thirteen of history’s great leaders, including Walt Disney, Coco Chanel, and Robert E. Lee, to show that leadership is not what you think it is—and never was...

After the publication of his New York Times best-selling book, The Lean Startup, entrepreneur and author Eric Ries traveled the world helping companies of every size adopt the Lean Startup approach in order to become more nimble and experimental no matter what their mission. The Leader’s Guide collects and distills the practical, results-oriented advice Ries has dispensed to entrepreneurs, executives, and leaders at early-stage startups, blue chip corporations, and massive federal government agencies.

This is a collection of the best leadership speeches, gave by the most outstanding leaders of our generation.

A #1 New York Times bestselling author and leadership expert answers questions from his readers about what it takes to be in charge and make a difference. John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people...

This program is read by the author. The ultimate guide on leadership from the #1 New York Times bestselling co-author of Extreme Ownership. In the military, a field manual provides instructions in simple, clear, step-by-step language to help soldiers complete their mission. In the civilian...

When the pressure is on, many of the world’s top CEOs turn to McKinsey & Company to reinvent themselves and their organizations. The Journey of Leadership brings the experience of one of the world’s most influential consulting firms right to your fingertips. This book is the first-ever...

From the bestselling author of The Monk Who Sold His Ferrari comes an inspiring parable about the skills needed to excel in career and life. For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made...

Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadership expert Joel Peterson. Many leaders see their roles as presidents/managers, with a primary focus...

In these turbulent times when the very foundations of organizations and societies are being shaken, leaders need to move beyond the pessimistic predictions, the trendy fads, and the simplistic solutions. They need to turn to what’s real and what’s proven, to understand what the evidence tells us about how exemplary leaders get extraordinary things done. This is the imperative that best-selling, award-winning authors James M. Kouzes and Barry Z. Posner have undertaken in their engaging, personal, and bold new audiobook....

Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation.

In a constantly changing, hyper-competitive world, leadership is more important than ever. Yet few people have what it takes to inspire, develop, and guide others. In this presentation, Robin Sharma shares the leadership lessons that he gives to clients such as Nike, Microsoft, and NASA.

The world is changing faster and faster because of the internet and technology. The rigid models of leadership and long-standing rules of engagement and power we’ve come to count upon for generations are no longer reliable in this new hyper-connected and digitally-charged world we find ourselves in. This world is being fueled by openness, connection, transparency and shared power. The future of leadership mandates new levels of personal courage, self-awareness, and authenticity. To be blunt, navigating this new world can be incredibly confusing and frustrating.

After examining the lives of hundreds of historical, biblical, and contemporary leaders, Dr. J. Robert Clinton gained perspective on how leaders develop over a lifetime. By studying the six distinct stages he identifies, you will learn to recognize and respond to God's providential shaping in your life, determine where you are in the leadership development process, identify others with leadership characteristics, and direct the development of future leaders.

You work hard. You put in the hours. Yet, you feel like you are constantly treading water with "good work" that keeps you going but never quite moves you ahead. Or worse, you are mired in "bad work" - endless meetings and energy-draining bureaucratic traps. Do More Great Work gets to the heart of the problem: Even the best performers are spending less than a fraction of their time doing "great work" - the kind of innovative work that pushes us forward, stretches our creativity, and truly satisfies us.