Ergebnis für "Hearts" in Management & Leadership

In this follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt provide a practical handbook for applying Tactical Empathy—the ability to understand and influence people at a level they don’t even realize—to every sensitive conversation in your life.

The success of Starbucks is one of the most remarkable business stories in decades. Since 1987, the coffee merchant has grown from a single retail store on Seattle's waterfront to a company with more than 1,000 stores nationwide and a new one opening somewhere every business day. According to Fortune magazine, Starbucks "has changed everything...from our tastes to our language to the face of Main Street."

The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more.

Marion Franklin, the Coach’s Coach, has been training and mentoring coaches for more than 20 years. Every student she has mentored or taught who sought ACC, PCC, or MCC has gotten their credential using the material in this book designed for all levels of coaches. No matter where you are in your coaching journey, this book has something for you. Begin using even one or two of the concepts and principles in this book and notice your coaching immediately elevate to a new level. Your clients will notice the difference!

#1 NEW YORK TIMES BESTSELLER Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and...

Learn about the Coach's Stance, the Four Phases of Coaching, and much more.

In this informative and inspirational book, Coach K, Duke University's head basketball coach, tells readers how he coaxes peak performances from his team, relying on lessons he learned as a captain in the U.S. Army. Duke University's head basketball coach Mike Krzyzewski has proved himself a...

Having recently stepped down as chairman and CEO of Best Buy, Hubert Joly shares the leadership principles illustrated by multiple vivid and concrete stories that underpinned the remarkable resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, embrace all stakeholders, and treat profit as an outcome.

Kotter and co-author Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?

Four innovation experts from the startup world, large enterprises, nonprofits, and academia come together to reveal the secret of uncovering authentic demand to build successful innovations. Books on innovation mostly focus on how to nurture innovative cultures and brainstorm ideas. The Heart of Innovation is the first popular book to concretely delve into what innovations really are and how to create them.

In this thoroughly revised and updated edition of his now classic book, visionary Mark C. Crowley provides the roadmap workplace leaders the world over are seeking: How to most successfully and sustainably inspire and manage other human beings in the post-pandemic era.- Nearly 50 million workers...

A podcast about chasing your dreams and doing what makes your heart happy! Host Isabel Thottam shares her experience running a health food cafe on Hawaii Island and interviews others who have chased or lived a dream.

Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In these pages, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand accounts of...

In these turbulent times when the very foundations of organizations and societies are being shaken, leaders need to move beyond the pessimistic predictions, the trendy fads, and the simplistic solutions. They need to turn to what’s real and what’s proven, to understand what the evidence tells us about how exemplary leaders get extraordinary things done. This is the imperative that best-selling, award-winning authors James M. Kouzes and Barry Z. Posner have undertaken in their engaging, personal, and bold new audiobook....

This book doesn’t care about your job title. (It doesn’t really care if you call yourself a leader.) It does care that we move on from talking about grit, resilience, gravitas, confidence, and commerciality as if that’s the way we create the world we’re longing for. It cares that we stop walking ourselves into burnout or choosing to die in a ditch over things that don’t matter much at all. It cares that we stop treating work as a daily battle. It deeply cares that we learn how to apply more heart and wisdom to what we do.

A groundbreaking guide for elite performers—men who dominate, but still feel like something’s missing. This book reveals why success alone won’t fulfill you—and how mastering your inner world can unlock the next level of strength, connection, and purpose. You are not like other men. You push harder, endure more, and perform at levels most people can’t comprehend. You thrive on discipline, control, and execution—whether in business, sports, or other high-stakes environments. You’ve won. So why isn’t it enough? Most men will never understand the pressure of being at the top. The responsibility.

The coauthor of In Search of Excellence offers his unique practical insights on business, management, leadership, and success. Peters' valuable commentary and advice spans across such crucial subjects as listening to customers, noting symbols, circulating, motivating others, and striving for...

'A timely, actionable book on the virtues that every great leader needs to learn.' ADAM GRANT, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife This audiobook includes an exclusive conversation between Kirstin Ferguson and Melissa Doyle. Leadership is...

A captivating story that will help you find your purpose and leadership in life. Although he’s one of the most successful high school basketball coaches in Kentucky’s history, Steve Rocker, for the first time in his life, is falling short of expectations. His players have lost their will to win, their love for their teammates, and their passion to play. Coach Rocker’s motivational methods that have always worked before - and have resulted in his success - are now failing, and he doesn’t know why.

In Leading Through, the dynamic struggle between two competing paradigms of leadership is compellingly illustrated: an old paradigm that involves control and power over people versus a new one that enables and inspires power through people. With rich examples and stories, the authors show how deeply ingrained the legacy model of leadership remains and how destructive it is, causing waste and loss of human potential, stifling innovation, and ultimately resulting in what the authors call "organizational darkness."