Paul Comfort, host of Transit Unplugged—the world’s #1 public transportation podcast—joins Monica Spain in Seattle to explore the future of public transit.

Drawing on nearly 40 years in the transportation industry, Paul shares lessons from transit systems around the world and explains how Transit Unplugged and Transit Unplugged TV bring the people, places, and innovations behind public transportation to a wider audience.

The conversation covers:

• The four cornerstones of a great transit system: safety, efficiency, reliability, and world-class customer service
• How agencies can better connect bus and light rail networks
• Why bus rapid transit and microtransit are gaining momentum
• How on-demand service can improve first- and last-mile connections
• The future of accessible transportation and paratransit
• Opportunities for high-speed passenger rail in the United States
• Why transit agencies should measure their impact beyond ridership
• How transit-oriented development can strengthen communities
• What leaders can learn from Paul’s book, Find Your X Factor

Listen for a global perspective on the ideas shaping public transportation in the Pacific Northwest and across America.

CHAPTERS

00:00:00 Meet Paul Comfort
00:00:39 Paul’s 40-year transit career
00:03:20 The story behind Transit Unplugged
00:04:25 Transit Unplugged TV visits Seattle
00:05:27 Connecting bus and light rail networks
00:05:59 Four cornerstones of great transit
00:09:19 Bus rapid transit and microtransit
00:13:53 New mobility lessons from Dubai
00:16:11 Accessibility and paratransit
00:17:58 High-speed rail and federal priorities
00:20:24 Measuring success beyond ridership
00:22:06 Why transit employees should ride the service
00:24:05 Transit-oriented development
00:26:54 Leadership and Find Your X Factor

Follow That Transit Show for more conversations with the people shaping mobility in the Pacific Northwest and around the world.