What would you do if disaster struck your practice tonight?

In this episode, Jane speaks with with John Yateman, practice manager of Hendersonville Pediatrics, about how Hurricane Helene devastated the practice and what it took to keep caring for patients afterward. John shares a detailed, first-hand account of the flood damage, the operational scramble that followed, and the hard lessons he learned about insurance, continuity planning, and leadership under pressure. This conversation is especially valuable for any practice manager preparing for disruptions, because it turns one practice’s disaster response into practical guidance for future emergencies.

Are you a practice manager or a provider who would like to know more about practice management and connect with others in practices like yours? Join the free North Carolina Practice Management Academy community at ncahecpma.org.

Your best employees keep walking out the door. Maybe it's time to take a painful look in the mirror and consider if your management style may be contributing to the problem. GeGe Beall of Engaged At Work discusses this uncomfortable issue and how you can face it and transform your practice into a place employees enjoy.

Find out more about GeGe Beall at engagedatwork.com.

For information about the North Carolina Practice Management Academy, visit ncahecpma.org

When change occurs, medical practices are often so consumed with managing logistics that they inadvertently forget how change may be affecting their staff emotionally. In this episode, GeGe Beall (MS, FACHE, SPHR, SHRM-SCP) discusses how to manage the psychological needs of staff when confronted with change.

You can find out more about GeGe and her work at engagedatwork.com

North Carolina Practice Management Academy
ncahecpma.org