In this retrospective season finale, the three hosts reflect on their first season of the Stacking Habits podcast. They discuss standout guests and episodes, identifying recurring habits and frameworks discussed across interviews. Some of the most prominent included self-awareness, setting clear goals or roadmaps, and establishing consistent routines or cadences. The hosts also consider the challenges of finding high-quality guests and conducting remote versus in-person interviews. One of the hosts shares his decision to step away from the podcast to focus his efforts elsewhere.

A key takeaway is the importance of sharing personal growth insights with others. Many guests openly discussed frameworks that transformed their lives, and Caleb believes it's our duty to pass these on so others may benefit. This ties into living intentionally and proactively through purposeful decision-making. As the first season wraps up, we encourage listeners to apply insights from their conversations to cultivate meaningful change through developed habits and routines.

Takeaways:

• Setting clear goals and having a roadmap is an important habit for success.
• Finding high-quality guests takes work but yields great interviews.
• Remote interviews are less engaging than in-person conversations.
• It's our duty to share frameworks and insights that have helped us transform our lives.
• Personality assessments provide a starting point for self-awareness but aren't perfect representations.
• Being proactively intentional and living with purpose is valuable.
• Small actions and changes can make a meaningful difference.
• Kindness is important for positively impacting others.

Learn more at stackinghabits.com or follow our habit adventures on Instagram.

This week's guest Bonnie Watson shares how prioritizing self-care habits formed the foundation for her success as an entrepreneur, business leader, wife and mother. She discusses developing a "pyramid model" where strong personal routines like therapy, sleep and time management are at the base to support everything above.

Bonnie also struggled with balancing technology use and being fully present with her family. She and Matthew Osborn discuss implementing boundaries like limiting phone time to focus on engaging conversations during meals and quality time together.

As a CEO, Bonnie emphasizes the importance of mental health, resilience and compassion. She promotes diverse perspectives and empathy in her organization through the traction model of accountability and regular check-ins.

Takeaways:

• The base of the pyramid of n to self-care habits like sufficient sleep, therapy, and time management is crucial for success in business and personal life.
• Setting boundaries around technology and phone use can help increase quality time and engagement with family.
• Implementing accountability systems like the traction model can foster communication, diverse perspectives, and a cohesive organizational culture.
• Having empathy for others and listening without judgment can strengthen relationships both at work and home.
• Separating work and personal domains through clear boundaries is important for maintaining balance and a healthy partnership, especially when working with a spouse.
• Approaching lending with a focus on an entrepreneur's character over traditional credit signals can open doors for underserved small business communities.

Resources:

• Energize Colorado - Nonprofit that provides lending for small businesses in Colorado

‍Connect with Bonnie:

• LinkedIn

Learn more at stackinghabits.com or follow our habit adventures on Instagram.

How will AI transform customer support over the next few years? Tygh Walters from SellerSmile joins us this week to explore this topic. His company provides outsourced eCommerce customer support for clients across a wide range of industries. We dig into the "touchiest" aspects of customer support: money, time, and respect. Lastly, we discuss what it means to bring human elements into the realm of serving customers. Enjoy this futuristic discussion that is grounded in qualities that humans will ALWAYS desire.

Takeaways:

• Customizing customer service approaches like tone and language for different client demographics and businesses is important.
• AI may eventually be able to handle transactional customer interactions, but human empathy and relationships will always be valuable and necessary.
• While focusing on customer service, don't forget to care for your own team by hiring enough people to spread the workload and prevent burnout.
• When creating SOPs for your team, make them detailed enough that a company in another state could read your documentation and get up to speed quickly and accurately.
• In light of AI and new technologies, continue to invest in your human relationships.

Resources:

• The Lean Startup, by Eric Ries
• The E-Myth Revisited, by Michael Gerber

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Connect with Tygh Walters:

• LinkedIn
• Twitter (X)
• sellersmile.com

Learn more at stackinghabits.com or follow our habit adventures on Instagram.