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How AI Agents Are Changing the Way We Run Our Business

How AI Agents Are Changing the Way We Run Our Business

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AI employees aren’t the future; they’re already doing real work inside Alarm Masters.

In this episode of Entry & Exit, Stephen Olmon and Collin Trimble break down the digital employees they’ve built to handle estimating, prospecting, sales opportunities, operations, collections, and customer service. They explain how these AI agents work alongside their team, communicate with each other, and automate tasks that used to require multiple handoffs.

They also share where AI still needs human oversight and why voice-based agents could be the next major step for service businesses.

In this episode:
→ Building AI employees that do real work
→ Automating estimates and prospecting with Eddie and Stu
→ Using Kevin to uncover missed customer demand
→ How AI agents communicate and complete workflows together
→ Automating operations, case management, and collections
→ Where humans still need to stay in the loop
→ The future of voice-based AI employees

Connect:
Stephen Olmon — https://x.com/stephenolmon
Collin Trimble — https://x.com/TXAlarmGuy


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