Benito Piuzzi is the Senior Vice President of Organization Strategy at Lakeview Loan Servicing. On this episode of the Go To Masters Show, he shares insights from scaling better.com from a figure to massive growth in 18 months, his McKinsey consulting foundation, and now navigating mortgage tech acquisitions—all through the lens of intentional operations and strategy.

Why businesses that win with AI won't have better AI—they'll have better strategies, talent, and org structures
The "widget model" that scaled better.com: treating mortgage like an assembly line with precise gearing ratios per role
How voice AI held a 20-minute conversation without the customer knowing—and what that means for lead conversion

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Christopher Goff is the Senior Director of Sales Compensation at LabCorp. On this episode of the Go To Masters Show, he shares insights from "growing up in sales operations"—falling into comp when his manager left three months in, then bridging the language barrier between HR and sales across quotas, territories, market analysis, and now global compensation spanning 35+ countries.

Why comp leaders are speechwriters, not speakers—you support the business's message, not deliver your own
How handwritten notes and walking cube-to-cube saying "thank you" create cultural shifts that people remember decades later
The library approach to global comp: consistent skeleton with regional "meat" pulled from agreed-upon measures

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Ankit Chopra is the Director of Financial Planning and Analytics for Cloud and AI Products at Neo4j. On this episode of the Finance Fireside podcast, he shares insights from applying AI and ML models to forecasting across Meta, Mambo, Atlassian, and Kespry—expertise that's now mainstream as the world catches up to what he's been doing for a decade.

• Why finance is the "central nervous system" tracking and sending signals across product, engineering, and GTM teams
• The pricing alignment triangle: customer value, usage, and financials must all synchronize for sustainable growth
• How partnerships with cloud/AI providers create shared ecosystems of efficiency versus local optimization

Connect with Ankit: LinkedIn
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