LaunchDarkly CPO Jonathan Nolan breaks down how teams can build, validate, and ship software at agent speed, without losing control.

Topics Include:

• Jonathan Nolan explains how LaunchDarkly helps 3,000 enterprises manage change.
• Target features down to individual users and toggle them without redeploying.
• Customers range from startups and government agencies to airlines and pizza delivery.
• Why LaunchDarkly sells cultural change, not just a developer tool.
• Engineers are creatures of habit, so adoption takes real evangelism.
• Instant rollback means you hear about incidents next morning, not at 2 a.m.
• We’re living through a rebirth of the software development lifecycle.
• Ramp is building its own software factory powered by autonomous agents.
• A healthcare insurer is building its agent factory on just three tools.
• Start agents on bug fixes, then features, then whole projects.
• Why Nolan is retiring the term “vibe coding.”
• Code written at agent speed must be validated at agent speed.
• There are two levers: invest in testing, or shrink the blast radius.
• Progressive rollouts move from internal users to synthetic tests to beta cohorts.
• No single safeguard is enough; layered techniques build real confidence.
• The key metric is valuable software shipped per unit of human attention.
• Automate everything, and bring humans in only where judgment matters.
• LaunchDarkly is on the same AI journey as its customers.
• Why LaunchDarkly sees itself as critical infrastructure, not just SaaS.
• It designs for failure, so customer apps keep running during outages.
• Two questions to ask: how fast, and how granularly, can you fix releases?
• Big-batch rollbacks hold every team captive to the slowest feature.
• Turn off just the broken feature, fleet-wide, in under a second.
• Nolan’s biggest recent lesson: first ask AI how to solve the problem.
• Inside LaunchDarkly’s culture: one team that wins or loses together.
• Ownership, smart bets, and using risk to your advantage.
• Radical transparency means less time spent agreeing on what reality is.
• Cheap code creates new bottlenecks, like humans trying to review everything.
• The future is learning by building and testing ideas directly in production.
• The organizations that close this loop fastest will see compounding advantages.

Participants:

• Jonathan Nolen – Chief Product Officer, LaunchDarkly

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Discover how Veeva transformed a free clinical research platform into a sustainable freemium business, balancing with their mission through transparent communication, fair pricing, and smart migration tooling built on AWS.

Topics Include:

• How Veeva builds industry cloud software for clinical research sites
• Why clinical trials sit between healthcare delivery and life sciences
• How a free platform grew into a self-sustaining business
• Balancing monetization and mission: free tiers, fair pricing, annual true-ups
• Giving 15 months' notice and over-communicating the why
• Building migration tooling to move users from multi-tenant to enterprise
• Handling edge cases and migration issues through radical transparency
• Navigating customer pushback amid 2025 NIH funding cuts
• What a strategic AWS partnership looks like beyond infrastructure
• Getting more from AWS by sharing long-term goals, not transactions
• Advice for SaaS leaders: set boundaries, prioritize fairness, own the message
• Preparing teams for change without gaming out every objection

Participants:

• Nick Frenzer – General Manager, Site Solutions, Veeva

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Go inside a massive, still-in-progress migration of 1,500+ servers out of two Canadian data centers, with candid lessons on what works, what was surprising, and what to do differently.

Topics Include:

• Inside a live migration: 1,500+ servers leaving two Canadian data centers.
• How BlackBerry became a secure communications and QNX vehicle software company.
• Decades of legacy systems, and why standing still became costlier.
• Three converging forces: VMware licensing, hardware end-of-life, and FinOps gaps.
• The goals: close data centers, exit VMware, modernize only what matters.
• Choosing partners and funding programs that work as one team.
• A five-week assessment with parallel workstreams and five key workshops.
• Rehost, re-platform, or refactor: pragmatism over migration ideology.
• Early lessons on discovery, cost transparency, and over-communicating.
• Building the landing zone: accounts, networking, identity, and security.
• Discovery, right-sizing, then migrating, validating, and cutting over workloads.
• Wave planning: start simple, save the most complex workloads for last.
• Day two: cost tagging, observability, and AI-assisted modernization backlogs.
• Final advice: business case first, migrate now, modernize later.

Participants:

• Jason Whissell – Vice President, IT & Business Application Solutions, Blackberry
• Mehran Najafi PhD - Principal AI Architect & Head of AI Solution Architects, AWS Canada, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/