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Rodd Wagner on Defeating Workplace Disengagement

Autor: Rodd Wagner
Sprecher: Dave Summers
Spieldauer: 15 Min.

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Inhaltsangabe

Rodd Wagner is the co-author of 12: The Elements of Great Managing, the long-awaited sequel to the 1999 runaway best seller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

©2007 Rodd Wagner (P)2014 American Management Association International

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