Organizations are only as productive as the interactions that take place between individuals, teams, and divisions. This audiobook is a short, engaging guide for dramatically improving the quality of these interactions. The four "keys" that Judith Katz and Frederick Miller provide offer a framework and a common language for creating an open, honest, and supportive workplace, one where people aren’t afraid to speak up and where everyone feels respected.
The four keys are: "Lean into Discomfort" - Be willing to move beyond your comfort zone and help create an environment in which others feel the same way. "Listen as an Ally" - Try to find ways you can support fellow employees’ ideas. "Share Your Intent and Intensity" - Make it crystal clear how committed you feel to any idea you raise. "Share Street Corners" - Your perspective (your corner) is only one point of view. Actively encourage people from other "corners" to offer their perspectives.