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IT Service Management for Project Managers Description

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IT Service Management (ITSM) bridges the world of business with the world of technology. In ITSM For Project Managers, we traces the modern evolutions in information technology that precipitated the need and inspiration for ITSM.

We cover detailed chapters on the below topics:

"The IT Service Value System (SVS)"

"Service Management"

"Seven Guiding Principles"

"Four Dimensions of Service Management"

"Continual Improvement"

"IT Best practices"

©2018, 2019 iCertify Training (P)2018, 2019 iCertify Training

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comprehensive

A comprehensive and thoroughly designed coursematerial!!
I recommend this audiobook to everybody who wants to master ITIL4 Foundation.
WELL DONE GUYS!!! (5STARS +) keep on doing the good work!!!
"Passed ITIL 4 on my 1st attempt", "Amazing Videos", "Thank you iCertify", "I got $100 worth ITIL examination voucher", "Highly Recommend this course"