Every conversation is an opportunity… Do you know how to use it to its full potential?

Are you the person who clings to the snack table at parties?

The room is full of people, most of whom you don’t know, and you have no idea how to start a conversation. It’s awkward, but at a networking event, those conversations could lead to big opportunities, and the stakes are higher.

Presentation training won’t prepare you for the art of engaging conversation—a crucial skill. Even if you get through it, anxiety can limit what you gain and what you communicate. It can stunt your conversational abilities, causing you to miss opportunities.

But here’s the good news: you can change that.

Conversation and networking skills aren’t innate—they can be developed. This guide to mastering business conversation will show you how.

Inside, you’ll discover:

• How to engage someone and make them warm to you
• The importance of remembering names and how to do it
• Why small talk matters and how to use it
• The subtle art of body language and eye contact
• Effective listening exercises
• How to deepen conversations using questions
• Why storytelling is powerful, with tips to improve
• Techniques for recovering from awkward silences
• Strategies for tackling difficult topics
• Building cross-cultural relationships
• Your guide to digital etiquette

And much more.