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    Beschreibung von Audible

    Tony Hsieh is a really nice guy. This is what makes him a very unusual CEO, which is what makes his company so interesting. It also makes him a writer who doesn't use much corporate lingo, and a terrifically casual reader of his own book on the growth and development of Zappos, his unique company. One part memoir, one part philosophy, one part corporate handbook, and all silly optimism, Delivering Happiness will appeal to a surprisingly wide audience.

    Hsieh begins with his business history, which adequately conveys his wackiness. First, there was the worm farm in elementary school. All the worms escaped, and he lost money. Then there was the mail order button business in middle school, so successful that he passed it along to his younger brothers in succession. In high school, he learned a bunch about programming, thereby combining his instincts with an appropriate knowledge base. He laughs out loud at his own computer club lunchtime antics, and so will you. Then there was the pizza business in his dorm at Harvard, where Hsieh found innovative ways not to attend any classes, and a high-paying corporate gig after graduation where he once again did as little as possible.

    This is a man who likes to take business risks, and as he explains how he made decisions that caused him to grow from slacker into a Red Bull-pounding, 24-hour working machine, you'll be amazed that it sounds like he's smiling the entire time. From his first major start-up, which was subsequently sold to Microsoft, to his repeated close calls where Zappos almost went under before it was eventually bought out by Amazon, this true story of one man's corporate odyssey will leave you believing that anything really is possible. It will also at least make you want to shop at Zappos, if it doesn't make you want to move to as Vegas to work there.

    Shot through with brief guest-narrations using the actual participants relevant to Hsieh's fast-paced world of entrepreneurship, there are a wealth of memos, emails, and testimonials that all serve as evidence to his weird intellect. And if you played a drinking game where you drank a shot every time Hsieh mentions having a drink, you'd be drunk before the book is half finished. From the tone of his voice to the story he tells, this is clearly a guy who needs his work to be fun and challenging. Just as Zappos has done, Hsieh's book casually fires the opening volley in a new era of corporate culture and management.

    This eye-opening treatise on how to be happy at work has the added bonus of an hour-long conversation between Tony Hsieh and Warren Bennis, who has been universally considered one of the most significant leadership gurus for the past 40 years. Much of what Hsieh says is a more concise version of what he says in the book, though insights from the aging but still hilariously astute Bennis do offer something extra exciting. They discuss happiness in a way that is useful to all people, not just corporations. —Megan Volpert

    Inhaltsangabe

    In this, his first audiobook, Tony Hsieh - the widely admired CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand.

    He starts with the "Why" in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos "Core Values" - such as "Deliver WOW through Service", "Create Fun and A Little Weirdness", and "Build a Positive Team and Family Spirit" - and explains how you and your colleagues should come up with your own.

    Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as their philosphy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth be their true form of marketing. He also explains why Zappos's number-one priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own.

    Finally, Delivering Happiness explains how Zappos employees actually apply the Core Values to improving their lives outside of work - and to making a difference in their communities and the world.

    ©2010 Tony Hsieh (P)2010 Hachette

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    Rezensionen - mit Klick auf einen der beiden Reiter können Sie die Quelle der Rezensionen bestimmen.

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    • Gesamt
      5 out of 5 stars
    • Sprecher
      5 out of 5 stars
    • Geschichte
      5 out of 5 stars

    Great inspiration for me for business

    Certainly, I lack some passion, some purpose and values in my job. This book inspires me on how to improve my professionnal life, and maybe my personal life along with it.

    2 Leute fanden das hilfreich

    • Gesamt
      4 out of 5 stars
    • Sprecher
      3 out of 5 stars
    • Geschichte
      3 out of 5 stars

    Happiness

    In my book there is no framework that can be applied for increased happiness.
    The Zappos value that stood out to me: be adventurous and a bit weird.

    • Gesamt
      5 out of 5 stars
    • Sprecher
      5 out of 5 stars
    • Geschichte
      5 out of 5 stars

    love it! just the way it should be!

    the book give a very detailed panorama of the path of an entrepreneur. this path turned into a lesson on how to care about your coworkers changing the way of thinking about the meaning of happiness.

    • Gesamt
      5 out of 5 stars
    • Sprecher
      5 out of 5 stars
    • Geschichte
      5 out of 5 stars

    Inspiring Book

    Really like his book! Very inspiring book, not just for entrepreneurs.
    RIP Tony Hsieh - Thank you for everything!

    • Gesamt
      5 out of 5 stars
    • Sprecher
      5 out of 5 stars
    • Geschichte
      5 out of 5 stars

    Great book by a the Zappos leaders and whole team

    If you want to learn what it takes to really create a great company culture and take good care of your customers this book is for you! 🔑✌🏻

    • Gesamt
      4 out of 5 stars
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      3 out of 5 stars
    • Geschichte
      4 out of 5 stars

    it is what it is...

    As a craft person I am always a little disappointed of how little love there is for the product with such tech companies. in general the book tells the story of the company. I don't find it as inspiring as other company stories though cause a lot of it seems to me very stereotypical and dramatic that now sounds good because the company turned out successful...

    • Gesamt
      5 out of 5 stars
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      5 out of 5 stars

    This book is amazing

    I highly recommend it to entrepreneurs or anyone looking to create and develop their company's culture. The book is told in a very funny and entertaining manner, I was hooked from the beginning to the end.

    • Gesamt
      5 out of 5 stars
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    • J.
    • 12.03.2018

    Great book, read it in one day

    It's nice to hear the story of Tony and Zappos. It's written in a amusing way and feels genuine. Throughout the story you'll get insights and advice on how to build a great company.

    • Gesamt
      5 out of 5 stars
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    Inspiration pure ..!

    Great story and inspirational message to thing about and act different in the own company

    • Gesamt
      4 out of 5 stars
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      4 out of 5 stars
    • Geschichte
      4 out of 5 stars

    From Profits to Purpose

    Anhand der sehr anschaulichen und persönlich geschriebenen Biographie kann man den Entwicklung von Zappos gut nachvollziehen. Tony hat das ganze Buch besonders so geschrieben, dass man die Lehren aktiv in sein eigenes Leben und die eigene Firma integrieren kann. 👍