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De-Escalate

How to Calm an Angry Person in 90 Seconds or Less

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De-Escalate

Von: Douglas E. Noll
Gesprochen von: Aleya Dao
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Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.

Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life.

We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.

The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world. Agressionsbewältigung Beziehungen Gewalt in der Gesellschaft Kommunikation & soziale Kompetenz Konfliktlösung Persönliche Entwicklung Seelische & Geistige Gesundheit Sozialwissenschaften
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While the main technique for calming someone down sounds reasonable and useful, many of the example scenarios are extremly unrealistic. They try to convey that this one skill resolves every conflict you might have. Leaving out many other aspects of human communication that other books will tell you about. This program teaches you to sound like a robot. Fitting, because the speaker also sounds like one. Almost like its AI generated.

A robotic voice teaches you how to communicate like a robot

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Initially a lot about why the book, Background info until it got to the Point. Voice sounds like KI voice. Unbearable!

Terrible voice

Ein Fehler ist aufgetreten. Bitte versuche es in ein paar Minuten noch einmal.