Customer-Driven Service

Listen to a sample

Items couldn't be added

Sorry, we can't add the item as your basket has reached its capacity.

The title couldn't be added to your basket.

Please try again later.

Couldn't add title to Wish List

Please try again later.

‘Remove from Wish List’ failed

Please try again later.

Adding to library failed

Please try again

‘Follow podcast’ failed

‘Unfollow podcast’ failed

Get 30 days of Standard free

€6.99/mo after trial. Cancel monthly.

Try for €0.00

More purchase options

Customer-Driven Service

By: Dr. Tony Alessandra

Try for €0.00

€6.99 a month after 30 days. Cancel anytime.

Buy Now for €7.36

Season's Savings | 0.99 €/mo for 3 months

6.99 €/month thereafter - terms apply. Cancel monthly.

Apathy destroys profits, cripples production, and loses customers. Many times, the employees with the experience have all but lost the flame of passion that once made them an asset to your company. The worst part is that it can be hard to detect. When new employees come on board, they're filled with vigor and enthusiasm. What they lack in skill, they make up for in excitement. What's the answer?

Tony Alessandra's Customer-Driven Service program will motivate your people and get them customer-focused. They'll be right in sync with your company's message.

Management & Leadership

No reviews yet