Workplace Investigation: The COST

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Workplace Investigation: The COST

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How much does a workplace investigation cost? Andrea Adams breaks down the real hours and hourly rates behind a harassment investigation so employers can budget with confidence. Using a typical moderate complaint, she walks through each stage, from intake and scoping to the final report, and explains the hidden costs most businesses don't plan for. Key takeaways: - Every investigation follows five steps: intake and scoping, document review, interviews, analysis, and report writing. - A moderate complaint (one complainant, one respondent, four witnesses, a few incidents) takes about 30 hours to investigate properly. - Report writing is the longest single step, at around eight hours. - In Alberta, experienced HR consultants typically charge $150 to $250 an hour; employment lawyers start around $350. - Budget $5,000 to $10,000 for a straightforward investigation done by an HR consultant. - Skipping the investigation or doing it poorly in-house can lead to OHS orders, human rights complaints and much higher legal costs. 00:00 What does an investigation cost? 00:32 Investigations as a cost of business 00:58 Step 1: intake and scoping 01:19 Is a "toxic workplace" harassment? 01:49 Step 2: reviewing documents 02:13 Step 3: interviews 03:03 Step 4: analysis and credibility 03:17 Step 5: writing the report 03:36 Basic, moderate and complex investigations 06:08 A moderate investigation, hour by hour 08:35 Simple and complex investigation timelines 09:02 Investigator hourly rates in Alberta 10:00 Budgeting $5,000 to $10,000 10:40 Hidden costs to your business 11:54 Paid leave during an investigation 12:42 Why skipping it costs more 13:28 Preventing complaints in the first place 14:47 More episodes on investigations **Find Andrea** Website: https://thehrhub.ca/ LinkedIn: https://www.linkedin.com/in/andrea-adams1/

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